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Understanding Our Payment Processes and Policies

At our facility, we are dedicated to providing you with world-class service and a seamless experience from the moment you walk through our doors until your procedure is complete. To ensure that your journey with us is stress-free and transparent, we have established clear guidelines regarding our payment methods and financial policies. We believe that clarity in financial matters allows our patients and clients to focus entirely on their health and well-being.
Please take a moment to review the various ways you can settle your account and the specific conditions associated with each method.

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PAYMENT MODES

We strive to offer a wide range of payment options to suit your personal preferences and convenience. We currently accept the following modes of payment:

  • Cash: For those who prefer traditional methods, we accept cash payments directly at our billing counter.
  • Credit Cards: we accept VISA, MasterCard, and American Express. This applies to both Domestic and International cardholders.
  • Debit Cards: Similar to credit cards, we accept VISA, MasterCard, and American Express debit cards from both Domestic and International banks.
  • Bank Transfer: You may opt for a direct bank transfer (NEFT/RTGS/IMPS). Please ensure you share the transaction reference details with our team once the transfer is initiated.

HDFC BANK

  • Account Name: SHIVANI MEDICAL CENTRE AND CCS
  • Account No: 50200077725630
  • BRANCH: HDFC BANK LTD. (1588) 100FT. RODE, 7TH STREET, GANDHIPURAM, COIMBATORE, TAMIL NADU - 641012
  • IFSC CODE: HDFC0001588

Important Financial Guidelines

While we offer various digital and card-based options, please be advised that additional charges apply for all transactions made via Credit or Debit cards. We encourage you to factor this into your financial planning. For detailed information regarding the exact percentage of these charges, we invite you to speak directly with our Finance Team. You can reach them at +91 93442 98031.
Furthermore, we have a mandatory policy regarding the timing of payments. We require 100% payment to be completed and verified before the start of any procedure. This policy helps us streamline our administrative tasks and ensures that all necessary resources are allocated to your care without delay. We appreciate your cooperation and understanding in adhering to this requirement.
Our Finance Team is always available to guide you through the billing process, explain any additional surcharges, and provide the necessary bank details for transfers.

Frequently Asked Questions

We mandate full payment prior to the procedure to ensure all administrative and resource-related formalities are settled. This allows our medical and technical teams to focus exclusively on your care during the scheduled time.

Yes, additional charges apply to all Credit and Debit card transactions, whether they are Domestic or International. Please contact our Finance Team at +91 93442 98031 to understand the specific surcharge rates.

Yes, we are happy to facilitate split payments. For example, you may choose to pay part of the amount in cash and the remainder via bank transfer or cheque, provided the total amount is settled before the procedure begins.

If you encounter any issues or need to confirm receipt of a bank transfer, please reach out to our Finance Team immediately at +91 93442 98031 with your transaction ID or UTR number.
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